Become a Filtration Tech Troubleshooting Expert

filtration tech troubleshooting
Image source

Recently I addressed the too-familiar telephone call that the “filtration system is not working.” When the call comes in — and so seldom during regular business hours —  filtration tech experts have to react quickly to solve the problem.

Now, the question is how do you avoid getting these types of calls in the first place?  Well, you can turn off your cell phone, but maybe isn’t the best idea.  Instead, the better approach is proactive troubleshooting. 

Proactive Filtration Tech Troubleshooting Ideas

As you know, I’m a big fan of Sherlock Holmes. The great sleuth talks about checklists and separating the consequential from the inconsequential facts. This systematic approach works perfectly for troubleshooting — take a systematic approach with a comprehensive set of questions and logic charts.  After all, we all know that most problems, maybe 90% or more, that arise with the filtration system have been experienced before.  

A different approach involves “walking around” or random analysis.  Sherlock and Dr. Watson are also very good at this. They see what’s not there to uncover the facts. This observation approach can help with the unique problems. I’ve written before also about the Japanese approach of “Genchi Genbutsu,” which further explains this option.

Becoming an Expert Troubleshooter

Becoming an Expert Troubleshooter, though, requires developing several “soft” skills over and above your technical expertise and great depth of knowledge in many areas. These characteristics include:

  • Critical thinking: Ask probing questions to everyone at the plant from operators, mechanics, to process and R&D engineers to encourage conversations
  • Excellent communication: Listen to the answers and ask the same questions in a different way or use the answers to formulate different questions and keep an open mind.
  • Empathy: Try to understand potential frustrations.
  • Motivational: Praise everyone who provided you with the answers, ideas, etc. to inspire the plant
  • Ability to teach: Look for teaching moments so problem-solving permeates through the organization.

In the future of work, we’re going to be looking more at talents in addition to expertise. Cultivate your troubleshooting chops. Keep walking around and keep learning. In the meantime, let me know your area of expertise; maybe I can use your skills.

My Thoughts on Filtration Separation Trends and Practices

 

filtration forecasting
Image source

I recently had the opportunity to share my ideas on filtration separation trends and practices with World of Chemicals magazine. My favorite part may have been the headline, “Aging with perfection in filtration technology.” I like to think they were talking about me — ha ha!

filtration forecasting
Image source

In the meantime, I thought I’d excerpt some of the thoughts I shared in that interview.

Talking about global trends in the filtration separation equipment market, I noted, as the world’s population grows, there is a need for cleaner energy, improved water & food and advanced health care….Advances in healthcare and pharmaceuticals and nutraceuticals [are also allowing] people to live longer, healthier and more productive lives.

This means, “filtration and separation technology suppliers must continually improve their products to meet these needs. The trends in the filtration market space are two-fold: moving towards continuous filtration (which is more efficient) as well as moving towards finer and finer particle size removal.”

I suspect we’ll see high demand for filtration separation products in “pharmaceuticals with smaller batches, cleanability and multipurpose operations.” Also, “for increased food supply, we see growth in the agrochemical market including fertilizers, pesticides, herbicides and insecticides.” Plus, “cleaner water is driving the specialty chemicals for resins and catalysts.”

As chemical and pharmaceutical manufacturers adapt to more multipurpose facilities, filtration and separation equipment must be cleanable and avoid cross-contamination between products. Batch sizes are also smaller, and we demand for finer filtration and separation to 0.5 microns as well as automatic operation for safety, efficiency etc.

Automation trends & more

Automation technology is one of the most important aspects for customers today. It is critical for filtration and separation products for preventative maintenance, efficient operation, mechanical troubleshooting and process analysis. Applying improved automation technology greatly reduces the energy usage and improves accuracy and precision to the overall process.

Automation also provides for optimum operations, time monitoring systems, report generation and recipe management.

We’re also going to have to incorporate R&D to meet market demands. At BHS, we’re working with clients to combine technologies for full turnkey responsibility to minimize lifecycle costs and reduce operating costs. So, overall, we are focused on innovation, automation, continuous processing, cleanability and overall reliability to 99 percent uptime. We strive to provide complete process solutions with spare parts, service and continually to improve the client’s operation.

This requires testing — of course. “Testing provides the collaboration with the client to provide innovative and cost-effective process solutions.”

At the same time, one big challenge in our market is the need for speed. Speed of innovation is impacting our clients who are developing new processes very quickly using micro-reactors, new chemistry, and new products.

The speed at which the filtration and separation suppliers must operate to meet the clients is even faster. Successful companies must fulfill this “speed” objective without sacrificing any core values of safety, efficiency, quality, and service.